For Our SoIN Tourism Partners

Updated  September 28, 2020

We have reached out to the Floyd County and Clark County officials, offering to serve as a liaison to our tourism industry contacts and we are also working with Louisville Tourism officials to coordinate efforts. SoIN Tourism is actively monitoring the news regarding COVID-19. We are aware of the challenges it presents, especially the health and well being of the public. We are following recommendations from the national Center for Disease Control and Prevention (CDC) and the Indiana Indiana State Department of Health. We urge our partners to do the same. 

Please see below for messages about the coronavirus. You’ll find best practices for business along with a form to report event or meeting cancellations due to the virus. 


Join the Hoosier Hospitality Promise

Partners, help us show the SoIN community that we are properly prepared to welcome visitors back to our area! Sign the Hoosier Hospitality Promise below. We all must add new procedures and operate a little differently to welcome visitors back.

When you are ready to welcome guests, show them you offer a safe, healthy environment by displaying the “Hoosier Hospitality Promise” materials.

Steps to join the Hoosier Hospitality Promise:

  1. Review these materials
  2. Finalize your safety procedures to adhere to guidelines
  3. Fill out the form below, which show that your business and employees agree to the Hoosier Hospitality Promise
  4. Download the marketing materials to promote your business is prepared 
  5. SoIN Tourism will provide a window flyer to display at your business. 

Hoosier Hospitality Promise Informational Materials

HHP letter from Indiana Tourism Association - English | Letter - Spanish version 

HHP Informational Flyer - English | Informational Flyer - Spanish


National Updates

On April 16, President Trump announced that states can start reopening in May, but it is the state's decision to roll out their plans and do so in phases. 


State of Indiana Updates

Gov. Holcomb rolls out the "Back on Track" Plan. 

On September 24, 2020 Gov. Holcomb signed an executive order to move to stage 5 in the 'Back on Track' plan, which is effective from September 26 to October 17, 2020. This executive order can be accessed here. The entirety of the 'Back on Track' plan that was announced on May 1 can be found here. 

Click to view graphic.

back on track graphic 2


Local Updates

Click on the following links for more information about COVID-19 updates in the following cities: Charlestown, Clarksville, Jeffersonville, and New Albany


Resources for Business to Reopen: Partner Toolkit

Since the outbreak of COVID-19, we in the tourism and hospitality industry have reexamined our industry’s safety measures. As locals and visitors express the desire to get out of their homes and back into your business, it’s important to be prepared to welcome guests safely and to ensure you, your employees, and your customers are safe.

Click the graphic below to view our toolkit where resources are available to help you reopen your business.

Reopening Toolkit


Open Dialogue 

If you do have a cancellation, we at SoIN Tourism encourage you to talk with the parties and continue to develop the relationship. 

You’re going to come out of this, and you want to keep a dialogue going with your contacts. Focus on maintaining a positive impression. Keep the relationships going so when the situation rebounds, you can pick up where you left off.